Services
Start anywhere. Build toward everything.
Five tiers, each with a clear identity. Start with what your practice needs now. Add the next layer when the value is clear.
Service Tiers
Five tiers. One relationship.
From clean records to a fully managed operating system. Each tier stands alone and builds the foundation for the next. Every tier includes a dedicated Siace Agent from day one.
Tier 1
Foundation
Clean books, compliance workflow and a dedicated finance agent.
- Xero setup and management
- Weekly reconciliation
- Bookkeeping and supplier coding
- BAS preparation and workflow
- Accountant coordination
- Monthly finance hygiene summary
Tier 2
Execution
Finance operations handled properly. AP, AR, payroll and month-end close.
- Everything in Foundation
- Accounts payable processing
- Accounts receivable tracking
- Payroll processing and super workflow
- Payment run preparation
- Debtor follow-up workflow
- Monthly close and cash summary
Tier 3
Intelligence
Xero and practice data joined. Chair, recall, schedule and treatment insight.
- Everything in Execution
- D4W / practice system integration
- Chair utilisation and schedule gaps
- Recall compliance tracking
- Treatment plan conversion analysis
- Revenue leakage identification
- Joined financial and operational KPIs
Tier 4
Performance
AI receptionist, missed-call recovery, confirmations and recall outreach.
- Everything in Intelligence
- AI Receptionist - after-hours and overflow
- Missed-call recovery workflow
- Appointment confirmations and reminders
- Recall outreach campaigns
- 500 AI-handled minutes included
- SMS and WhatsApp allowance included
Tier 5
Operating System
AI Practice Manager, CFO advisory, daily briefings and managed operating rhythm.
- Everything in Performance
- AI Practice Manager via WhatsApp daily
- Escalation logic and chasing sequences
- CFO advisory and cashflow strategy
- Compliance coordination and outsourcing
- Monthly advisory call and agenda
- Full practice operating cadence
What Each Tier Delivers
In detail.
Every tier is built to stand alone. Click any tier to expand.
The accounting relationship and clean-records layer.
Most practices at this tier are paying an accountant who lodges BAS once a quarter and disappears. This replaces that relationship with something active and visible.
Includes
- Xero setup, management, and weekly reconciliation
- Bookkeeping with coded chart of accounts
- Supplier bill capture and coding
- BAS preparation support and workflow
- STP reporting coordination
- Accountant and registered agent coordination
- Monthly finance hygiene summary
- Year-end accountant handover pack
Included from day one
Siace Finance Agent
Answers questions about your books without requiring you to open Xero.
Have all bank transactions been reconciled this week?
Is BAS ready for review?
Give me a simple summary of the month-end status.
For practices that need more than bookkeeping. We run the recurring finance work.
The back office runs without the owner having to drive it. Suppliers get paid. Debtors get followed up. Payroll gets processed. The owner sees a cash summary and an action list.
Includes everything in Foundation, plus
- Accounts payable processing
- Supplier bill capture, coding and approval workflow
- Payment run preparation
- Accounts receivable tracking
- Unpaid account follow-up workflow
- Payroll processing or payroll coordination
- Superannuation workflow
- Monthly close process
- Cash position summary and owner action list
Included from day one
Siace Finance Operations Agent
Helps move AP, AR, payroll workflow and close tasks forward.
What invoices are waiting for approval?
Which patients have overdue balances?
What is the current cash position?
Connect D4W and Xero. See patterns the owner can't see from either system alone.
Chair utilisation, schedule gaps, recall compliance, treatment plan conversion, revenue by provider, and patient flow leakage all become visible and quantified.
Includes everything in Execution, plus
- Dental4Windows or equivalent practice system integration
- Chair utilisation and schedule gap analysis
- Recall compliance tracking and overdue patient identification
- Treatment plan conversion rate analysis
- Revenue by chair and by provider
- Patient flow leakage and rejected claim trends
- Joined financial and operational KPI reporting
- Weekly operational briefing by email
Included from day one
Siace Insights Agent
Reads both the numbers and the practice. Surfaces patterns and operational gaps.
Which chairs were underutilised last week?
How many recalls are overdue right now?
Show me the top three issues affecting cashflow.
After-hours calls answered. Missed calls recovered. Confirmations and recall automated.
After-hours calls are answered. Overflow is handled. Missed calls trigger follow-up. Confirmations and reminders run automatically. Includes an AI-handled minutes allowance per month.
Includes everything in Intelligence, plus
- AI Receptionist: after-hours and overflow call handling
- Missed-call detection and recovery workflow
- New versus returning patient identification
- Appointment confirmation and reminder sequences
- Recall outreach campaigns
- Cancellation management and waitlist filling
- AI-handled minutes allowance included
Included from day one
Siace Reception Agent
Handles after-hours, overflow, and outbound recall without a human on shift.
Answer after-hours and overflow calls.
Confirm appointments and trigger reminders.
Run recall outreach sequences.
AI Practice Manager, CFO advisory and full operating rhythm. Siace becomes infrastructure.
AI Practice Manager delivers daily WhatsApp briefings. Escalation threads follow up until resolved. CFO advisory supports cashflow planning and growth decisions. Larger practices quoted separately.
Includes everything in Performance, plus
- AI Practice Manager via WhatsApp: daily briefings and action items
- Escalation logic: nothing falls through without a decision
- Automatic schedule, debtor, and cash risk alerts
- CFO advisory: cashflow strategy and growth planning
- Compliance coordination and outsourced BAS and tax
- Monthly advisory call with prepared agenda
- Full practice operating cadence and rhythm
Included from day one
Siace Practice Manager Agent
The daily command layer. Persistent, always-on, and costs less than a single hire.
What needs my attention today?
What are the top three decisions I need to make?
Prepare my weekly practice owner briefing.
Not sure which tier?
Book a 20-minute call. We will review your Xero and arrive with specific findings about what your practice is missing.
Book a Free Financial Health Diagnosis